Effective Decision Support

The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learningWe swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it.That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well.Coauthors of the international bestsell...

• ASIN: B00DMCV0XE

The bestselling citizen's guide to economicsBasic Economics is a citizen's guide to economics, written for those who want to understand how the economy works but have no interest in jargon or equations. Bestselling economist Thomas Sowell explains the general principles underlying different economic systems: capitalist, socialist, feudal, and so on. In readable language, he shows how to critique economic policies in terms of the incentives they create, rather than the goals they proclaim. With clear explanations of the entire field, from rent control and the rise and fall of businesses to the international balance of payments, this is the first book for anyone who wishes to understand how the economy functions. This fifth edition includes a new chapter explaining the reasons for large differences of wealth and income between nations. Drawing on lively examples from around the world and from centuries of history, Sowell explains basic economic principles for the general public in plain English.

• Brand: Basic Books
• ASIN: 0465060730

To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer’s needs.In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding how to communicate and collaborate within a company structure, you can create a product culture that benefits both the business and the customer. You’ll learn product management principles that can be applied to any organization, big or small.In five parts, this book explores:Why organizations ship features rather than cultivate the value those features representHow to set up a product organization that scalesHow product strategy connects a company’s vision and economic outcomes back to the product activitiesHow to identify and pursue the right opportunities for producing value through an iterative product frameworkHow to build a culture focused on successful outcomes over outputs

• ASIN: B07K3QBWG1

Stay alert and avoid being tricked. Apply logic and analysis to your everyday life. Detect hidden assumptions, spot inconsistencies, and recognize dishonesty.The quality of our lives is determined by the quality of our thinking. And the quality of our thinking is often determined by the quality questions we ask from ourselves. Critical thinking is the art of asking relevant, necessary, and meaningful questions to discover the objective truth behind words, events, and opinions in general. Today we have more access to information than ever before. Information influences our world view and decisions often without us noticing it. Following wrong idols can lead us to bad decisions which lead to unhappiness and a dissatisfying life. When what’s “right, beautiful, successful, and cool” gets dictated around us we often forget to think for ourselves and make our own choices. Thus we make bad decisions based on the opinion of others – not even our own. Who should make your life choices for you? You’ve put your own thoughts, wishes, and opinions off for too long. It’s time for that to change.Elements of Critical Thinking provides you with unique insights into the nature of thinking and reasoning - why are we often so wrong, why we are so inclined to avoid the responsibility of ...

• ASIN: B07JWBKNVG

Today’s IT workers are drowning in nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout.In this timely book, IT time management expert Dominica DeGrandis reveals the real crime of the century—time theft, one of the most costly factors impacting enterprises in their day-to-day operations.Through simple solutions that make work visible, Degrandis helps people round up the five thieves of time and take back their lives with timesaving solutions. Chock-full of exercises, takeaways, real-world examples, colorful diagrams, and an easy-going writing style, readers will quickly learn effective practices to create high-performing workflows within an organization.

• ASIN: B076BYZ6VN

As a school leader, your influence and impact on students, staff, and families is beyond measure. Designed as a guide and reflective tool, Leading With Intention will help focus your invaluable everyday work. The authors provide in-depth advice and actionable steps for creating a highly effective school culture in which leaders and teachers collaborate, make evidence-based decisions, and most importantly, believe students are the top priority. Effective school leadership practices for your professional development: Explore eight interrelated areas of school leadership that will assist you in becoming a more synergistic leader. Explore four concepts essential to your work in leading schools: collaboration, a shared leadership model, evidence-based decision-making, and a focus on learning. Learn how to enhance student achievement in your school or district with the Professional Learning Communities at Work™ (PLC) process. Acquire 40+ specific instructional leadership actions you can put into practice immediately. Access leadership reflection questions and downloadable reproducibles designed to support your educational leadership development. Contents: Introduction: Using Your Great Power as a Leader Chapter 1: Achieving Focus and Staying Intentional Chapter 2: Establishing and Ma...

• ASIN: 1945349832

In How to Have a Good Day, economist and former McKinsey partner Caroline Webb shows readers how to use recent findings from behavioral economics, psychology, and neuroscience to transform our approach to everyday working life.   Advances in behavioral sciences are giving us an ever better understanding of how our brains work, why we make the choices we do, and what it takes for us to be at our best. But it has not always been easy to see how to apply these insights in the real world--until now.  In How to Have a Good Day, Webb explains exactly how to apply this science to our daily tasks and routines. She translates three big scientific ideas into step-by-step guidance that shows us how to set better priorities, make our time go further, ace every interaction, be our smartest selves, strengthen our personal impact, be resilient to setbacks, and boost our energy and enjoyment. Through it all, Webb teaches us how to navigate the typical challenges of modern workplaces—from conflict with colleagues to dull meetings and overflowing inboxes—with skill and ease.  Filled with stories of people who have used Webb’s insights to boost their job satisfaction and performance at work, How to Have a Good Day is the book so many people wanted when they finished Nudge, Blink and Think...

• ASIN: B00X2F7RPG

A timeless classic from a pioneer in the field of leadership studies-the only book you need to read on becoming an effective leader.Warren Bennis (1925-2014) was a pioneer in leadership studies, a scholar who advised presidents and business executives alike on how to become successful leaders. On Becoming a Leader is his seminal work, exemplifying Bennis's core belief that leaders are not born-they are made. In a world increasingly defined by turbulence and uncertainty, the call to leadership is more urgent than ever. Providing essential and timeless insights for generations of readers, On Becoming a Leader delves into the qualities that define leadership, the people who exemplify it, and the strategies that anyone can apply to achieve it.Dubbed the "dean of leadership gurus" by Forbes magazine, Bennis remains the final word in modern leadership. This seminal work is a must-read for anyone who aspires to leadership excellence.

• Brand: Basic Books AZ
• ASIN: 0465014089
• UPC: 352775100554

New York Times bestselling author and neuroscientist Daniel J. Levitin shifts his keen insights from your brain on music to your brain in a sea of details.The information age is drowning us with an unprecedented deluge of data. At the same time, we’re expected to make more—and faster—decisions about our lives than ever before. No wonder, then, that the average American reports frequently losing car keys or reading glasses, missing appointments, and feeling worn out by the effort required just to keep up.But somehow some people become quite accomplished at managing information flow. In The Organized Mind, Daniel J. Levitin, PhD, uses the latest brain science to demonstrate how those people excel—and how readers can use their methods to regain a sense of mastery over the way they organize their homes, workplaces, and time.With lively, entertaining chapters on everything from the kitchen junk drawer to health care to executive office workflow, Levitin reveals how new research into the cognitive neuroscience of attention and memory can be applied to the challenges of our daily lives. This Is Your Brain on Music showed how to better play and appreciate music through an understanding of how the brain works. The Organized Mind shows how to navigate the churning flood of in...

• ASIN: B00G3L6KOA

“A deft character study of a president.”—The New York Times Book Review “A valuable education on where America has been and, possibly, where it is going.”—National Review “Magisterial.”—The Christian Science Monitor In this great American story, acclaimed historian Robert Merry resurrects the presidential reputation of William McKinley, which loses out to the brilliant and flamboyant Theodore Roosevelt who succeeded him after his assassination. He portrays McKinley as a chief executive of consequence whose low place in the presidential rankings does not reflect his enduring accomplishments and the stamp he put on the country’s future role in the world.Republican President William McKinley in his two terms as president (1897 – 1901) transformed America. He established the US as an imperial power. Although he does not register large in either public memory or in historians’ rankings, in this revealing account, Robert W. Merry unfolds the mystery of how this bland man managed so much powerful change. McKinley settled decades of monetary controversy by taking the country to a strict gold standard; in the Spanish-American war he kicked Spain out of the Caribbean and liberated Cuba from Spain; in the Pacific he acquired Hawaii and the Philippines through war and...

• ASIN: 1451625448